Frequently Asked Questions

How much do you charge?
You can find current pricing structure in our Etsy shop. For special projects, please contact us for an estimate.

What sort of letter styling do you provide?
Examples of our fonts and styles can be found by browsing our gallery page. You can also email us your inspiration pictures and we can discuss custom orders.

Do you charge for ink colors other than black?
No. I have penned projects in every color under the sun. Let me know your color and I will try to match it!

What is the best format for my envelope addressing order?
I typically receive lists in Microsoft Word or Excel. The most fool-proof format is to categorize everything by how you want it on the envelope. For example,

Mr. and Mrs. Joe Schmoe
123 Lovers Lane
Nashville, TN 37067

This helps in cases such as international addressing or envelopes that have guests with different last names. I want to ensure your envelopes are addressed appropriately and this format ensures there is no room for error.

I have no idea how to start with addressing etiquette. Where can I get the answers?
There are some great online resources that are easy to follow. I prefer Crane, Martha Stewart, or Emily Post.

How many extra materials do I need to provide?
For envelope addressing and reception stationary items, please provide about 15% additional materials for errors, corrections or additions that may occur during the process. I typically keep about 10 pieces after I have finished your order for all of those last minute edits or additions. This ensures I can quickly accommodate these situations.

I’m worried about the shipment of my order. Have you ever had any trouble?
I take every precaution to safeguard your order on return shipment to you. I typically ship USPS Priority Shipping with delivery confirmation so we can track your order. I am always glad to ship orders to your request. My clients pay for return shipment of their materials that is included on the final invoice.

I want to get started. How do I reserve a spot on your calendar for my project?
The first step is to check if my availability fits within your timeframe. I book my calendar up to a year in advance, filling it on a first-come, first-serve basis. I do try to accommodate last minute orders (subject to a possible rush fee) so make sure to check even if you think it is too late. Contact me to see if we will be able to ink you in. Once availability is confirmed, I will send you an invoice for a deposit before penning.

How long do orders take?
I typically need a week or two with your materials to have them ready for turn around to you.

Do you require a deposit?
A 50% nonrefundable deposit will be due to reserve the time for your order. The remaining balance will be due upon completion of the project. I do not ship finish projects or post high-resolution final images before the payment is processed. A PayPal invoice will be sent to you for deposit and final payments unless otherwise agreed upon.

What is the best way to contact you?
Visit my contact page and email me so I can get a generally sense of your project request and timeframe. If you prefer a phone conversation, we can set up an appointment to discuss details over the phone.

Do you have a way to view feedback of your work?
Sure! My work has been included in reputable publications such as Southern Living, Style Me Pretty, The Knot and Nashville Lifestyles. You can also read feedback comments on my Etsy shop page.